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Person-centred, NDIS-aligned supports across Dapto, NSW and surrounding communities. +61487785395 · info@brightpathhealthcare.com.au

Feedback & Complaints

Your voice helps improve support quality.

BrightPath welcomes feedback, compliments, concerns, and complaints from participants, families, workers, and stakeholders.

Feedback should be safe and easy to raise.

We are committed to listening respectfully, responding fairly, protecting privacy, and using feedback to improve.

  • Tell us what happened and what outcome you are seeking.
  • You may ask a family member, advocate, or support person to assist.
  • Serious concerns will be escalated through appropriate safeguarding processes.